Privacy Policy

1. Introduction

Global Hi-Tech Pte. Ltd. (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website:

https://globalhi-tech.sg/

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.

2. Scope of Policy

This Policy applies to all pages, services, and features offered through our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites and encourage you to review their policies separately.

3. Information We Collect

3.1 Information You Provide

We collect personal data that you voluntarily provide when you:

• Submit enquiry forms
• Request quotations
• Contact us via email, phone, or WhatsApp

This may include:

• Name
• Email address
• Phone number
• Company name
• Project requirements or enquiry details

If you provide personal data of others, you confirm that you have obtained their consent.

3.2 Automatically Collected Information

When you interact with our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs

This data helps us improve website performance and user experience.

3.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand user behavior
• Improve website functionality
• Optimize marketing campaigns

These include:

• Analytics tools
• Advertising tools (e.g., Meta Pixel)

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Use of Your Information

4.1 To Provide Services

• Respond to enquiries and provide quotations
• Deliver requested products and services
• Provide technical support

4.2 Business Operations & Improvement

• Improve website functionality and performance
• Conduct analytics and research
• Maintain system security and prevent fraud

4.3 Marketing & Advertising

• Send updates or promotional communications (with consent)
• Measure and optimize advertising campaigns

4.4 Legal & Compliance

• Comply with applicable laws and regulations
• Respond to legal requests or authorities

5. Meta (Facebook/Instagram) Advertising & Tracking

We may use tools provided by Meta Platforms, including:

• Meta Pixel
• Conversion tracking

These tools allow us to:

• Measure ad performance
• Track conversions
• Show relevant advertisements

Data collected through these tools is processed in accordance with Meta’s data policies.

6. Sharing of Information

We do not sell your personal data.

We may share your data with:

• Internal staff and authorized personnel
• Service providers (hosting, analytics, CRM systems)
• Business partners (for project execution, if applicable)
• Legal authorities when required by law

All third parties are obligated to maintain confidentiality and data protection standards.

We may also share anonymized or aggregated data for analytics and business insights.

7. Data Security

We implement commercially reasonable security measures, including:

• Secure servers and hosting environments
• Encryption and access controls
• Regular monitoring and system updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary:

• To fulfill business and contractual obligations
• To comply with legal and regulatory requirements

After this period, data is securely deleted or anonymized.

9. Your Rights

Under applicable data protection laws (including PDPA), you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request deletion (where applicable)

To exercise your rights, please contact us using the details below.

10. International Data Transfers

Your information may be stored or processed in servers located outside your country (including Singapore or other regions).

We ensure that such transfers comply with applicable data protection laws and appropriate safeguards are in place.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Us

Global Hi-Tech Pte. Ltd.

Email: operations@globalhi-tech.com

Phone: +65 96144375

Address: 68 Circular Road #02-01, Singapore - 049422